SumUp logo

SumUp review

Card readers and payments for over 4 million small businesses in 36 markets, with no monthly fees on the standard plan.

No reviews yetFounded 2012London, United Kingdom
Starting rate
3.5% + $0.15 US, 2.5% UK
Monthly fee
$0 standard
Payout
Next day
Contract
No contract
PCI level
Level 1
Regions
US, UK +2

Overview

SumUp was founded in 2012 in London and now serves more than 4 million merchants across 36 markets with over 3,000 employees. Its core product is simple: an affordable card reader, a flat transaction rate and no monthly fees. The lineup has since grown into a full small-business stack with POS plans, a free business account, invoices, payment links, an online store and Tap to Pay on the merchant's own phone.

Pricing and how it works

US pricing is 2.6% + 10 cents in person, 2.9% + 15 cents for paid invoices and 3.5% + 15 cents for online and keyed transactions, with no monthly fee on the standard tier. UK pricing is 1.69% in person and 2.5% online pay-as-you-go, and a 19 pound per month Payments Plus plan drops domestic in-person cards to 0.99%, which pays for itself above roughly 3,000 pounds of monthly card volume. Hardware is cheap: readers start at 25 pounds plus VAT in the UK and the US Solo bundle costs 129 dollars, with no rental fees and a 30-day money-back guarantee. SumUp charges no fee for disputes, cash transactions or refunds. Payouts reach a bank in one to two business days, or by 7am the next day including weekends into the free SumUp Business Account in the UK. The main caveats are the expensive US card-not-present rate, a 12-month contract on the US POS software plans, and per-market feature differences.

Who it is for

SumUp is built for micro and small in-person sellers: market traders, cafes, salons, trades and mobile businesses that want to take cards without fixed costs or contracts. A real developer platform with APIs, hosted checkout and SDKs exists, which is unusual at this price point, but online-heavy sellers will find the card-not-present rates and thin ecommerce integrations limiting next to a dedicated gateway, and high-risk businesses are not accepted.

Best for

Mobile and market sellers
Cafes and salons
Trades
First card reader

Regions

US
UK
EU
Global

Industries

Food and drink
Retail
Beauty and wellness
Trades and services

Pros

  • Low transparent flat pricing with zero monthly, setup or minimum fees on the standard tier, and readers from 25 pounds plus VAT or 129 dollars
  • Next-day payouts by 7am including weekends and holidays into the free SumUp Business Account in the UK
  • Broad footprint of 36 markets and 4 million merchants plus a genuine developer platform with APIs, hosted checkout and mobile SDKs

Cons

  • Expensive card-not-present processing in the US at 3.5% + 15 cents for online and keyed transactions
  • Recurring complaints about account verification holds and slow support responses despite a strong overall Trustpilot score
  • Features vary by market, the US POS software plans need a 12-month contract, and ecommerce depth is thin next to dedicated gateways

Pricing

Pricing at a glance

US pay-as-you-go is 2.6% + 10 cents in person and 3.5% + 15 cents online or keyed, with no monthly fee. UK pricing is 1.69% in person and 2.5% online, and the 19 pound Payments Plus plan cuts domestic in-person cards to 0.99%. Custom pricing starts around 10,000 pounds of monthly volume.

Pricing model
Flat rate, Subscription
Contract
No contract
Free trial
No
Monthly minimum
None

Fee breakdown

Online card rate3.5% + $0.15 US, 2.5% UK
In-person card rate2.6% + $0.10 in the US, 1.69% in the UK, 0.99% on the UK Payments Plus plan
Keyed-in rate3.5% + $0.15 in the US
Monthly fee$0 standard
Setup feeNone
Monthly minimumNone
Chargeback feeNone, SumUp does not charge an additional dispute fee
Early termination feeNone on pay-as-you-go, US POS software plans carry a 12-month contract

Features

Payment methods

  • Visa
  • Mastercard
  • Amex
  • Discover
  • Apple Pay
  • Google Pay
  • Wallets

Integrations & deployment

  • API
  • Hosted checkout
  • Drop-in UI
  • Mobile SDK
  • Virtual terminal
  • Payment links
  • Invoicing
  • POS hardware
  • WooCommerce
  • Wix

Capabilities

  • Tap to pay
  • Tokenization
  • Reporting dashboard
  • Developer-friendly

At a glance

Currencies
Settles in the local currency of each of its 36 markets
Payout
Next day
PCI level
Level 1
High-risk friendly
No

Reviews

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Frequently asked questions

How much does SumUp cost?
US standard pricing is 2.6% + 10 cents in person, 2.9% + 15 cents for paid invoices and 3.5% + 15 cents for online or manually keyed payments, with no monthly fee. UK pricing is 1.69% in person and 2.5% online on pay-as-you-go, and the 19 pound per month Payments Plus plan lowers domestic in-person cards to 0.99%. There are no setup fees, minimums or dispute fees.
How much is SumUp hardware?
UK readers start at 25 pounds plus VAT for the Solo Lite, with the Solo at 79 pounds and a full Terminal at 135 pounds, and Tap to Pay on a phone costs nothing. The US Solo bundle with charging cradle is 129 dollars. There are no hardware rental fees and paid hardware carries a 30-day money-back guarantee.
How fast does SumUp pay out?
Payouts reach an external bank account in one to two business days. UK merchants using the free SumUp Business Account are paid by 7am the next day, including weekends and public holidays, which is faster than most small-business processors.
Is SumUp good for online businesses?
It works, but it is not the strength. The US online and keyed rate of 3.5% + 15 cents is high, and while SumUp offers an online store, payment links, invoices and a developer API with WooCommerce and Wix support, there are no official Shopify, Magento or BigCommerce plugins. Online-heavy sellers usually do better with a dedicated gateway and keep SumUp for in-person sales.
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