Stax logo

Stax review

Verified listing

Subscription-style pricing that passes interchange straight through.

Editor's score: 4.1 / 5 How we scoreWhat merchants say about StaxFounded 2014Orlando, FL, USAListing updated

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Online rate
Interchange + $0.15
In-person rate
Interchange + $0.08
Monthly fee
$99
Payout
Next day
Contract
Month-to-month
PCI level
Level 1
Regions
US

Overview

Stax uses a subscription model (a flat monthly fee plus interchange at cost with no percentage markup) that can be very cost-effective for higher-volume merchants.

Best for

High volume
Predictable cost
Established businesses

Regions

US

Industries

Retail
Healthcare
Services

Pros

  • No percentage markup on interchange
  • Predictable flat monthly cost
  • Good analytics suite

Cons

  • Monthly fee hurts low-volume merchants
  • US only

Pricing

Pricing at a glance

From $99/mo + interchange + small per-transaction fee. No percentage markup.

Pricing model
Subscription, Interchange-plus
Contract
Month-to-month
Free trial
No
Monthly minimum
None

Fee breakdown

Online card rateInterchange + $0.15
In-person card rateInterchange + $0.08
ACH / bank rate1% (cap $10)
Monthly fee$99
Monthly minimumNone
Chargeback fee$25
Refund policyInterchange not returned

Listing updated How we keep listings current

Features

Payment methods

  • Visa
  • Mastercard
  • Amex
  • Discover
  • Apple Pay
  • Google Pay
  • ACH

Integrations & deployment

  • API
  • Hosted checkout
  • POS hardware
  • Virtual terminal
  • Invoicing

Capabilities

  • Recurring billing
  • Reporting dashboard
  • Tap to pay
  • Fraud protection

At a glance

Currencies
USD
Payout
Next day
PCI level
Level 1
High-risk friendly
No

Review analysis

Stax scores 4.9 out of 5 on G2 and about 4.0 across roughly 900 Trustpilot reviews, but only 3.3 on Capterra. The Better Business Bureau gives it an A+ rating and logs 66 complaints in 36 months. The spread tracks one thing: Stax charges a monthly membership instead of a markup, which is a good deal above a volume threshold and a bad one below it.

Read the full Stax review analysis
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