What merchants say about PayPal after running payments through it, rated on pricing, support, ease of use, features, and reliability.
Showing 4 of 4 reviews
Head of Finance · Lumen SaaS · 51-200 · SaaS
PayPal handles our recurring billing reliably and the reporting is solid. Fees add up at our volume, so we negotiated custom pricing once we grew.
Pros
Recurring billing, reporting, uptime
Cons
Standard pricing is steep at scale
Use case: Subscription billing for a SaaS product
Owner · Bell & Co Cafe · 1-10 · Restaurants
Setup took an afternoon and PayPal just works at the counter during the morning rush. Payouts are quick which really helps cash flow.
Pros
Fast setup, quick payouts, reliable hardware
Cons
Would like more advanced reporting
Use case: In-person card payments at a cafe
E-commerce Manager · Atlas Apparel · 51-200 · Retail
We sell internationally and PayPal handles multiple currencies and methods without surprises. Reconciliation is much easier than our old provider.
Pros
Multi-currency, stable, good docs
Cons
FX and international fees could be clearer
Use case: Cross-border online apparel sales
CTO · Tradeline · 11-50 · Marketplaces
Building split payments for our marketplace would have taken months elsewhere. With PayPal the API and docs got us live in weeks. Webhooks are reliable.
Pros
Great API, split payments, webhooks
Cons
Some advanced features need a sales call
Use case: Split payments and payouts for a marketplace
Rate it on pricing, support, ease of use, features, and reliability. Reviews are moderated before they appear.
Average of 4.5 out of 5 across 4 approved reviews. See how we score processors in our methodology.