GoCardless logo

GoCardless Review

Bank payment specialist collecting Direct Debit and open banking payments in 30+ countries, with capped per-transaction fees and no monthly cost.

No reviews yetFounded 2011London, United KingdomListing updated
Starting rate
No card payments
Monthly fee
None
Payout
Varies
Contract
Month-to-month
PCI level
N/A
Regions
UK, EU +3

Overview

GoCardless takes a different approach from traditional card-focused payment processors. Its core strength is collecting payments directly from customers' bank accounts through methods such as Direct Debit and ACH.

That makes it particularly interesting for businesses with recurring invoices, memberships, subscriptions, or regular customer payments.

How GoCardless Works

Instead of asking customers to enter card details for every payment, GoCardless allows businesses to collect payments from a customer's bank account using supported bank-debit schemes.

This can be useful when payments repeat regularly and the business wants a more predictable collection process.

GoCardless Pricing

Your costs can depend on the payment method, country, plan, transaction volume, and other account-specific factors.

When comparing GoCardless with card processors, look at the total collection cost, not just the advertised transaction fee.

Best for Subscription and Recurring Billing

GoCardless can be particularly useful for:

  • SaaS businesses
  • Membership businesses
  • Subscription companies
  • Professional services
  • Utilities
  • Recurring invoices
  • B2B businesses

GoCardless vs Stripe ACH

Stripe offers ACH alongside a much broader payment platform. GoCardless is more specialized around bank payments and recurring collections.

The better option depends on whether bank-debit collection is your main requirement or one payment method among many.

Is GoCardless Safe?

Businesses should evaluate authorization controls, customer authentication, fraud protection, dispute handling, and the applicable bank-debit rules in their market before choosing a provider.

Best for

Recurring billing
Invoice collection
Memberships and clubs
SaaS with annual contracts

Regions

UK
EU
US
CA
Global

Industries

SaaS
Accounting and professional services
Fitness and membership
Utilities
Education

Pros

  • Much cheaper than cards for recurring and high-value payments, with fees capped per transaction and no setup or monthly cost
  • Success+ automatically retries failed payments and recovers up to 70% of them, and bank debit avoids card-expiry churn entirely
  • 350+ integrations including Xero, QuickBooks, Sage and Chargebee, plus a well-documented developer API

Cons

  • No card acceptance at all, so it cannot be the only processor behind an ecommerce checkout
  • Direct Debit is slow: a first collection takes around five business days and Bacs payouts arrive two working days after the charge
  • Weak Trustpilot record around 2.4, dominated by complaints about account suspensions during anti-money-laundering reviews and slow email-only support

Pricing

Pricing at a glance

No setup or monthly fees on any tier. UK domestic Direct Debit costs 1% + 20p capped at 4 pounds on Standard, US ACH costs 0.5% + 5 cents capped at 5 dollars, and SEPA costs 1% + 0.20 euros capped at 2 euros. International collections cost roughly double, and custom pricing starts at about 1 million pounds of annual revenue.

Pricing model
Flat rate, Custom quote
Contract
Month-to-month
Free trial
Yes
Monthly minimum
None

Fee breakdown

Online card rateNo card payments
International surcharge2% + 20p in the UK, 1.5% + $0.05 in the US, per international collection
ACH / bank rate0.5% + $0.05 capped at $5
Monthly feeNone
Setup feeNone
Monthly minimumNone
Chargeback feeUSD 5 per chargeback beyond 15 a month in the US, not published in the UK and EU
Early termination feeNone, monthly rolling
Refund policyUSD 0.50 per refund in the US

Listing updated How we keep listings current

Features

Payment methods

  • ACH
  • SEPA

Integrations & deployment

  • API
  • Hosted checkout
  • Payment links
  • WooCommerce
  • Invoicing

Capabilities

  • Recurring billing
  • Multi-currency
  • Fraud protection
  • Reporting dashboard
  • Developer-friendly

At a glance

Currencies
8 collection currencies: GBP, EUR, USD, CAD, AUD, NZD, SEK and DKK, with FX handled through a Wise partnership
Payout
Varies
PCI level
N/A
High-risk friendly
No

Reviews

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Frequently asked questions

How much does GoCardless cost?
There are no setup or monthly fees. UK domestic Direct Debit costs 1% + 20p capped at 4 pounds per transaction on the Standard tier, US ACH costs 0.5% + 5 cents capped at 5 dollars, and SEPA costs 1% + 0.20 euros capped at 2 euros. International collections cost roughly double the domestic rate, and UK transactions above 2,000 pounds attract an extra 0.3% on the excess. Businesses above about 1 million pounds in annual revenue can negotiate custom pricing.
Does GoCardless accept card payments?
No. GoCardless is bank-payment only: it collects through Direct Debit schemes such as Bacs, SEPA, ACH, PAD, BECS, Autogiro and Betalingsservice, plus PayTo in Australia and one-off open banking payments via Instant Bank Pay. Businesses that also need card checkout pair it with a card processor and use GoCardless for recurring and invoice collection.
How long do GoCardless payments take?
Bank debit is slower than cards by design. A first UK collection takes around five business days from mandate creation to charge, and payouts arrive two working days after the charge date. Instant Bank Pay payments authorised before 11 AM UK time arrive the same day. Weekly, monthly or daily payout schedules are configurable.
Is GoCardless being acquired?
Yes. Mollie, the Dutch payment service provider, signed an agreement in December 2025 to acquire GoCardless for 1.05 billion euros, creating a combined group serving more than 350,000 businesses. The deal was expected to close in mid-2026 pending regulatory approval, and GoCardless continues to operate under its own brand in the meantime.
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