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Chargebee review

Subscription billing and revenue management platform that sits on top of 40+ payment gateways, from a free pay-as-you-go tier.

No reviews yetFounded 2011San Francisco, California, United States
Starting rate
Gateway fees separate
Monthly fee
$0 to $99 + overage
Payout
Varies
Contract
Month-to-month
PCI level
Level 1
Regions
Global

Overview

Chargebee was founded in 2011 in Chennai and is now a remote-first company of over 1,000 people headquartered in San Francisco, serving more than 6,500 businesses in 227 countries and territories. It is important to understand what it is not: Chargebee never touches the money. It is a subscription billing and revenue management layer that connects to more than 40 payment gateways across 150+ countries, including Stripe, Adyen, Braintree, Checkout.com, BlueSnap, GoCardless, Mollie and Razorpay, and drives them with plans, trials, coupons, proration, dunning and invoicing logic.

Pricing and how it works

As of 2026 Chargebee prices its billing platform on usage. The pay-as-you-go plan has no platform fee and charges 0.80% of monthly billing value; a committed plan costs 99 dollars a month plus 0.65% of billing; and Enterprise Plus is custom-priced on an annual commitment. Historically the Starter tier was free until 250,000 dollars of cumulative billing with a 0.75% overage, and the 599 dollar Performance tier included 100,000 dollars of monthly billing, a structure still referenced in older reviews. Revenue recognition, CPQ and the retention product are all priced separately. Because Chargebee holds no funds, payout timing and underwriting are entirely the connected gateway's business, and its percentage stacks on top of whatever that gateway charges.

Who it is for

Chargebee suits SaaS, subscription and usage-billed businesses that have outgrown a gateway's native billing but do not want to build their own: it layers dunning that recovers failed renewals, finance-grade integrations with NetSuite, Xero, QuickBooks and Salesforce, and multi-gateway routing across 100+ currencies. It makes no sense for businesses without recurring revenue, and merchants still need their own gateway account and merchant agreement, since Chargebee solves billing, not acceptance.

Best for

SaaS billing
Usage-based pricing
Dunning and revenue recovery
Multi-gateway setups

Regions

Global

Industries

B2B SaaS
Consumer subscriptions
AI and developer tools
Media and publishing

Pros

  • Deep subscription lifecycle tooling: plans, trials, coupons, proration, smart dunning and revenue recovery that plain gateways lack
  • Gateway-agnostic across 40+ gateways in 150+ countries and 100+ currencies, with routing and backup payment methods to avoid processor lock-in
  • Finance-grade integrations with NetSuite, Xero, QuickBooks, Salesforce and Avalara, plus PCI DSS Level 1 v4.0 compliance

Cons

  • The percentage-of-billing fee stacks on top of gateway processing fees, and RevRec, CPQ and retention are all separately priced add-ons
  • It is not a processor: merchants still need their own gateway contract, underwriting and settlement relationship
  • Implementation costs are not published and its customer service rating trails its feature ratings on review platforms

Pricing

Pricing at a glance

Pay-as-you-go costs 0.80% of monthly billing value with no platform fee. The committed plan is $99 per month plus 0.65% of billing, and Enterprise Plus is custom-priced on an annual commitment. Gateway processing fees are separate and additional.

Pricing model
Subscription, Custom quote
Contract
Month-to-month
Free trial
Yes
Monthly minimum
None on pay-as-you-go

Fee breakdown

Online card rateGateway fees separate
Monthly fee$0 to $99 + overage
Setup feeNone published
Monthly minimumNone on pay-as-you-go
Early termination feeNone on pay-as-you-go, annual commitment applies to Enterprise Plus

Features

Payment methods

  • Visa
  • Mastercard
  • Amex
  • Discover
  • Apple Pay
  • Google Pay
  • PayPal
  • ACH
  • SEPA
  • Wallets

Integrations & deployment

  • API
  • Hosted checkout
  • Drop-in UI
  • Payment links
  • Invoicing

Capabilities

  • Recurring billing
  • Multi-currency
  • 3D Secure
  • Tokenization
  • Reporting dashboard
  • Developer-friendly

At a glance

Currencies
100+ billing currencies with multi-gateway routing by currency
Payout
Varies
PCI level
Level 1
High-risk friendly
No

Reviews

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Frequently asked questions

Is Chargebee a payment processor?
No. Chargebee is a subscription billing and revenue management platform that sits on top of more than 40 payment gateways, including Stripe, Adyen, Braintree, Checkout.com, GoCardless, PayPal and Razorpay. The gateway moves the money and settles funds; Chargebee manages plans, invoices, dunning and revenue reporting around it, so merchants still need their own gateway account.
How much does Chargebee cost?
The 2026 usage-based model charges 0.80% of monthly billing value on the pay-as-you-go plan with no platform fee, or 99 dollars a month plus 0.65% of billing on the committed plan, with Enterprise Plus custom-priced. Gateway processing fees are separate. Revenue recognition, CPQ and the retention product are priced individually on request.
Which payment methods can Chargebee bill?
Whatever the connected gateways support: cards, ACH, SEPA and other direct debit schemes, PayPal and wallets such as Apple Pay and Google Pay. Chargebee adds a backup payment method feature that automatically retries a stored alternative when the primary method fails, and it can route different currencies through different gateways.
Who is Chargebee best for?
SaaS and subscription businesses, including usage-billed AI and developer tools, that need billing logic a gateway does not provide: mid-cycle plan changes, dunning, consolidated invoicing, revenue recognition and finance integrations with NetSuite, Xero, QuickBooks and Salesforce. Businesses without recurring revenue, or those looking for a merchant account, are outside its scope.
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