BitPay logo

BitPay Review

Longest-running major crypto payment processor: accept 100+ cryptocurrencies, settle in fiat daily, with no chargebacks.

No reviews yetFounded 2011Atlanta, Georgia, United StatesListing updated
Starting rate
No card payments
Monthly fee
None
Payout
2-day
Contract
No contract
PCI level
N/A
Regions
US, CA +3

Overview

Accepting cryptocurrency directly can create a problem for merchants: customers may want to pay in crypto, but the business may not want to hold cryptocurrency itself.

BitPay is designed to help merchants accept supported cryptocurrency payments while providing settlement options that can reduce some of that complexity.

How BitPay Crypto Payments Work

The basic process is different from a normal card transaction.

A customer selects a supported cryptocurrency payment option, completes the payment, and the merchant receives settlement according to the BitPay account and payment configuration.

For businesses, the important question is what happens between the customer's crypto payment and the funds ultimately received by the merchant.

BitPay Pricing and Settlement Fees

When evaluating BitPay, consider the complete cost rather than only the processing percentage.

Look at:

  • Processing fees
  • Settlement fees
  • Currency conversion
  • Refund costs
  • Withdrawal or transfer costs
  • Supported settlement currencies

Who Is BitPay Best For?

BitPay is most relevant to businesses that have a genuine reason to accept cryptocurrency payments, such as:

  • Online businesses with crypto customers
  • Technology companies
  • International merchants
  • Businesses targeting crypto users
  • Merchants wanting crypto payment options without directly managing every part of the crypto transaction

Does BitPay Convert Crypto to Cash?

One of the key considerations for a merchant is whether cryptocurrency received from customers can be settled into a supported fiat currency rather than leaving the business exposed to crypto price movements.

Check the current settlement currencies and eligibility available to your business.

Is BitPay Safe?

Merchants should evaluate security controls, account protection, payment confirmation, refund procedures, settlement practices, and the risks associated with cryptocurrency payments before integrating any crypto payment provider.

Best for

Crypto checkout
International sales
High-ticket goods
No-chargeback payments

Regions

US
CA
UK
EU
Global

Industries

Ecommerce
Luxury goods
Electronics
Travel
Precious metals

Pros

  • Operating since 2011 with an NMLS registration and a New York BitLicense, licensing few crypto processors hold
  • The rate locks at invoice time and fiat settles to the bank in one to two business days, so merchants never hold crypto or take price risk
  • No chargebacks and no monthly or setup fees, with 1% to 2% + 25 cents undercutting typical card processing, plus a broad plugin catalog

Cons

  • Crypto-only with no card fallback, so it works as an additional payment rail rather than a primary processor
  • Strict KYB onboarding, and accounts can be flagged or held for compliance review, the dominant complaint in consumer reviews
  • Refund experience is clunky: the merchant eats the network fee on refunds and the buyer's original network cost is never returned

Pricing

Pricing at a glance

Processing is tiered by monthly volume: 2% + $0.25 under $500,000, 1.5% + $0.25 to $999,999 and 1% + $0.25 from $1 million, with no monthly or setup fees. Buyers pay a separate network cost fee, and high-risk industries pay elevated rates.

Pricing model
Flat rate, Tiered
Contract
No contract
Free trial
No
Monthly minimum
None

Fee breakdown

Online card rateNo card payments
International surchargeSame crypto rate worldwide, crypto settlement available in 200+ countries
Monthly feeNone
Setup feeNone
Monthly minimumNone
Chargeback feeNone, blockchain payments cannot be charged back
Early termination feeNone
Refund policyMerchant-initiated refunds deduct the blockchain network fee, and the buyer's original network cost fee is not returned

Listing updated How we keep listings current

Features

Payment methods

  • Crypto

Integrations & deployment

  • API
  • Hosted checkout
  • Payment links
  • Invoicing
  • Shopify
  • WooCommerce
  • Magento
  • BigCommerce
  • Wix

Capabilities

  • Multi-currency
  • Chargeback protection
  • Reporting dashboard
  • Developer-friendly

At a glance

Currencies
Accepts 100+ cryptocurrencies, settles in 8 fiat currencies including USD, EUR and GBP across 37 countries, or in 15 cryptos and stablecoins worldwide
Payout
2-day
PCI level
N/A
High-risk friendly
No

Reviews

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Frequently asked questions

How much does BitPay cost?
Fees are tiered by monthly paid-invoice volume: 2% + 25 cents per transaction under 500,000 dollars a month, 1.5% + 25 cents between 500,000 and 999,999 dollars, and 1% + 25 cents at a million dollars and above. There are no monthly or setup fees and no chargeback fees. Buyers additionally pay a network cost fee that covers blockchain miner fees, and high-risk industries pay elevated rates.
How does BitPay protect merchants from crypto volatility?
The exchange rate is locked the moment an invoice is created, and BitPay converts the payment instantly. Merchants receive the full fiat value regardless of what the coin does afterwards, with settlement calculated every business day and funds arriving in about one to two business days in USD, EUR, GBP or five other fiat currencies. Merchants who prefer can settle in 15 cryptocurrencies or stablecoins instead.
Can BitPay payments be charged back?
No. Blockchain payments are push transactions and cannot be reversed by the buyer's bank, so the entire card chargeback mechanism does not exist. That makes BitPay attractive for high-ticket and international sales. Refunds remain possible, but they are merchant-initiated, and the blockchain network fee comes out of the refund.
Who should use BitPay?
Ecommerce and high-ticket merchants such as luxury goods, electronics, travel and precious metals sellers that want a no-chargeback option for crypto-holding customers, especially internationally. It suits businesses adding crypto alongside card processing. Merchants in prohibited verticals such as cannabis, weapons, MLM and derivatives cannot use it, and every account goes through KYB verification.
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