MYR POS review

MYR POS is a cloud point-of-sale system for quick-service restaurants, founded in Montreal in 2016 as Koomi and renamed MYR, short for Master Your Rush, in May 2021. It runs on iPads and is used by more than 1,500 locations across Canada and the United States: coffee shops, bubble tea counters, bakeries, delis, pizzerias, food trucks and the QSR franchises built on the same pattern. The product is narrow on purpose. It is built for a line of people waiting, not for table service, and almost every design choice follows from that.

MYR is a POS, not a payment processor

This matters more than anything else on the page if you found MYR while shopping for card rates. MYR does not underwrite merchants, does not set a discount rate and does not move your money. It integrates with merchant services partners and you sign a separate processing agreement with one of them. In Canada that is most often TD Merchant Solutions, whose TD Desk and Move 5000 terminals are integrated for in-store payments and whose Online Mart product backs MYR Online ordering. Payroc, Square and Moneris are the other partners named in MYR's own material and in third-party reviews. MYR describes terminal integration as no-fee, meaning it does not add a surcharge for connecting the terminal to the till, and says its partners are held to competitive QSR rates. Your effective cost per card is still whatever that partner quotes you, and it is the number worth negotiating hardest, because at quick-service ticket sizes the per-transaction component does more damage than the percentage.

Pricing

MYR publishes its software pricing, which is unusual in restaurant POS. Starter is $80 a month and covers one POS station. Standard is $150 a month and covers up to three POS stations, three kitchen displays and three Rover handhelds, and it adds the online ordering modules, MYR Online, digital loyalty and gift cards, along with the third-party delivery integrations. Enterprise is a custom quote for franchises and multi-location groups, and brings centralized menu management, per-location pricing and unlimited registers and displays. Hardware is bought, not rented: from $1,000 on Starter and from $1,900 on Standard, with a typical station landing between $1,500 and $2,000. Financing and leasing partners are offered instead of a rental option. Installation can happen within five business days in the simple case, though full onboarding runs up to three weeks. MYR does not publish contract length or an early termination fee, so ask for both in writing before you sign.

What you actually get

Order capture is the core: on-site tills, MYR Online for direct web orders, phone orders, drive-thru, and Rover, a handheld that lets staff take orders down the line instead of at the counter. Third-party delivery orders from Uber Eats, DoorDash, Grubhub, Postmates, Skip and Ritual land in the same queue rather than on a rack of separate tablets, which is the single feature most operators cite as the reason they switched. A kitchen display system, a customer-facing display, Epson TM-M30 receipt printers and Socket Mobile barcode scanners fill out the hardware. Behind the counter there is inventory and recipe management, menu management with per-location and per-platform pricing, real-time multi-location reporting, digital loyalty and gift cards. Integrations cover QuickBooks Online, Wave, Sage and Acumatica for accounting, 7shifts and Piecemeal for scheduling, WISK, RESTOCK and DYNE for inventory and analytics, DataCandy for loyalty and gift cards, Onfleet, Uber Direct and DoorDash Drive for dispatch, Solink for video and cash tracking, and Revenu Quebec's SRM and WEB-MEV for Quebec fiscal compliance, which is a genuine reason Quebec operators shortlist MYR at all.

Where it stops

iPad only. There is no Android build, so the hardware decision is made for you. The customer-facing display shows the order and promotes add-ons but is not a self-service ordering kiosk. Table management is thin and MYR does not pretend to serve full-service restaurants. Reviewers on Capterra consistently ask for a back-office mobile app and for deeper analytics than the current reporting gives, and several would rather loyalty and gift cards were fully native than routed through DataCandy. Older reviews mention connectivity trouble between the iPad and the payment terminal, which more recent ones suggest has improved. Rated 4.5 out of 5 across 121 Capterra reviews as of August 2026, with ease of use at 4.5 and customer service at 4.4, it is well liked by the operators it fits and simply not aimed at the ones it does not.