KYC

Also known as: Know Your Customer

Identity checks a processor must run to comply with anti-money-laundering rules.

KYC (Know Your Customer) is the identity-verification a payment provider is legally required to perform on the businesses it onboards, as part of anti-money-laundering (AML) compliance. Expect to supply business registration, ownership, and bank details before you can accept live payments.

How it works

Most applications stall on paperwork. The provider asks for a document, nobody at your end has it to hand, and the file sits. Before you start, pull together your incorporation certificate, photo ID for every owner, a recent bank statement, and your last few processing statements. With those ready, an aggregator running automated checks can clear a straightforward single-owner business the same day. A traditional merchant account with several owners, or a holding company somewhere in the chain, takes considerably longer. KYC is not a fee. It is a timeline.

What they actually collect splits in two. On the business: legal name, registration or incorporation number, tax ID, trading address, and website. On the people: full personal details for every beneficial owner holding roughly 25% or more, and for the control person who signs the agreement. Those names are screened against sanctions and politically exposed person lists, and identity documents are matched to each individual. Your settlement bank account is verified separately, usually by micro-deposit or an open-banking connection, and payouts stay off until it clears.

Then it happens again. Providers re-run checks when ownership changes, when your volume runs well past what you declared, or on a routine review cycle, and they can sit on your payouts until you answer. The two triggers that catch merchants out most often are a product line you started selling and never disclosed, and a mismatch between your registered legal name and the name on your settlement bank account. Keep both current with your provider, and answer requests quickly.

Worked example

Two partners, 50% each, applying to a flat-rate processor for their consultancy. Both cross the ownership threshold, so both verify: legal name, date of birth, home address, and the last four digits of a Social Security number, with a photo ID upload requested for one of them. The company side wants the EIN and the incorporation certificate. Everything is automated, both owners clear that afternoon, and live payments switch on the next morning.

Frequently asked questions

How long does KYC take when opening a merchant account?
Same day to a couple of business days on an aggregator, if your business is straightforward. A traditional merchant account is often a week or more. Complexity is what moves the file to a human reviewer: several beneficial owners, a trust or holding company in the chain, a high-risk category, or documents that do not match your registered details.
Why does a payment processor need my Social Security number?
Anti-money-laundering rules make the provider identify the people behind the company, not only the company itself. In the US that normally means the last four digits of a Social Security number for each owner at roughly 25% or more and for the control person, checked against identity records. Some processors also run a credit check on the signer.
Is KYC the same as underwriting?
Different questions entirely. KYC asks who you are, and underwriting asks how risky you are to process for. One is a legal obligation under anti-money-laundering law with a pass or fail outcome. The other is a commercial decision that sets your pricing, any rolling reserve, and your volume cap. Passing KYC cleanly and still being declined or reserved by underwriting happens all the time.

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